MedCross RCM

What You Can Expect from Our Medical Billing Services

We Keep Your Data Secure

Because we are committed to safeguard your Protected Health Information (PHI) at all times, we only use the most powerful data security systems and encryption codes. To further beef up the level of our data security, we follow a strict set of policies relating to PHI deletion and email encryption policy.

We Constantly Improve Our Services and Technologies

We make sure that our services and technologies adapt to the ever-changing healthcare regulations and financial needs of our clients.

Our staff also undergoes regular training to make sure they are up-to-date to the new services, documentation, and codes, allowing them to further improve their operation efficiency.

You Have Easy Access to Your Data

We believe that trust and transparency is the foundation of a strong partnership. Hence, we provide easy access to your claims data so you can run your own report and measure the results of your medical billing service.

Take note that some medical billers restrict their clients to access some parts of their data. This might be a red flag as it may be an attempt to hide a subpar performance.

At MedCross, we take pride in our medical billing services that we even encourage our clients to regularly review the status of their claims and revenue cycle. That’s how confident we are in what we do.

You Get Constant Data Reports

As your partner, we strive to give you the most accurate and transparent report. After all, this will help you to determine which areas of your practice are performing well and those that need some improvement. Being updated with the patterns and performance can also help you come up with effective solutions.

By giving you monthly reports and in-depth data analysis, you can check the accuracy of the data and even perform your metrics and comparison. We believe that our transparency and open line of communication are the building blocks to your financial success.

We Can Improve Your Revenue Cycle

Our staff ensures maximum reimbursement of your claims and works hard to reduce AR backlogs that they even make collection on your aged AR. To further beef up your revenue cycle, we use practice-specific management system because each client needs a different approach.

We Are HIPAA-Compliant

Companies that deal with patient’s confidential medical information are expected to comply with Health Insurance Portability and Accountability Act. This means that we have the right knowledge, technologies, and policies to handle such sensitive data.

No Hidden Charges

To avoid confusion and mishap, we explain to our clients the nitty-gritty details of our billing and coding duties and the corresponding fees. Again, we take transparency and accuracy seriously.